What Is Emergency Towing?
Emergency towing is a tow you did not plan for. Your car died in traffic, a tire blew out, the engine overheated or you hit something in the road. You need a truck now, not tomorrow.
Towvana answers the phone every day from 8 AM to 12 AM. When you call, we find the nearest truck among our eight locations and send it your way. You get an arrival estimate on the call, and the driver calls when close.
Signs You Need an Emergency Tow
- Your car stalled in a travel lane or on a narrow shoulder
- The engine is overheating, smoking or making grinding sounds
- A tire blew out and you have no spare or no safe place to change it
- Brakes feel soft, or the steering feels wrong
- Your car hit debris and is leaking fluid
- You are stranded late at night and do not feel safe
Emergency Towing Options
Many emergency calls are fixed without a tow. A dead battery needs a Battery Jump Start. An empty tank needs Gas Delivery. A flat with a good spare needs a Flat Tire Change. Keys locked inside need Car Lockout help. A car off the road needs a Winch Out.
If the car must go to a shop, we use Flatbed Towing for most vehicles. After a crash, see Accident Towing.
Breakdowns on North Texas Highways
Our eight locations sit close to the busiest roads in the area. The Dallas location covers LBJ Freeway, the Dallas North Tollway and US-75. Garland covers I-30, I-635 and the George Bush Turnpike. Mesquite covers I-635, I-20, I-30 and US-80. Princeton covers US-380, a road that grew busy fast as new homes went up in eastern Collin County.
Summer heat is the top cause of breakdowns here. Batteries fail, cooling systems boil over and tires blow on hot pavement. In winter, a hard freeze can drain a battery overnight. Flash floods can stall a car in seconds on low roads. We see all of these every year.
What to Do While You Wait
- Turn on your hazard lights.
- Move as far from traffic as you safely can. Take an exit if the car can still move.
- On a busy highway, stay in the car with your seatbelt on, or stand well behind a guardrail. Do not stand between your car and traffic.
- Call (972) 362-9222. Tell us the road, your direction and the nearest exit, cross street or mile marker.
- Keep your phone charged and your line open so the driver can reach you.
What to Expect When We Arrive
- The driver parks to shield your car from traffic and turns on warning lights.
- We check whether roadside help can fix it on the spot.
- If not, we load the car and tow it to the shop, dealer or home you choose.
- You can ride along on most local tows. Ask dispatch.
Emergency Towing Cost
The price depends on distance, the type of vehicle, where it is stuck and the time of the call. Dispatch quotes the job before we send a truck, so you know the cost up front. Check your auto insurance or car warranty too. Many include roadside or towing coverage.
Who Calls Us in an Emergency
Commuters stuck on LBJ or I-30. Parents with kids in the car. Rideshare and delivery drivers who need to get back to work. Students and night-shift workers stuck after dark. Visitors who do not know the area. Whoever you are, we treat the call the same: fast, clear and safe.
Why Drivers Choose Towvana in an Emergency
Eight locations means more trucks spread across the area. One number reaches dispatch from any of them. You get a quote and an arrival time on the first call. Our drivers know these roads and how to work safely beside fast traffic.